Solution Essence: Shiji Group’s Product Portfolio & Professional Review

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Capsolve announces its Professional Review of Shiji Group’s product portfolio.

Introduction

Shiji Group’s U.S. headquarters, located in Atlanta, Georgia commissioned a Professional Review of their product portfolio by Capsolve. The products covered in the review include: IcePortal, Shiji Distribution Solutions, Shiji Enterprise Platform, Infrasys, Concept Golf & Spa, ReviewPro, MyCheck and Shiji Payment Solutions. The products represent an impressive set of category leading solutions at various places in their product lifecycle, giving hotels, restaurants, spas and golf courses additional choices in the form of well-designed software.

Professional Review Goals

The review answers questions about how the products address the key capabilities of their respective category and it delves into the uniqueness of each solution. When possible, it provides context of its surrounding ecosystem. Finally, the review explores certain facets regarding how the products work in conjunction with each other.

The Professional Review is designed to go into the details of each solution and highlight selected areas of how each create value for businesses. It sheds light on how the portfolio of products covers more than the standard set of needs for most businesses, realizing for a moment that each location is unique and often has a creative combination of features, products and services that define its business and guest experience. The following solution map shows the comprehensiveness of Shiji Group’s portfolio of products. When combined with their growing partner ecosystem, it becomes obvious that Shiji Group has created a rather strategic set of software and technology assets for the benefit of its clients.

See the full solution map in the Professional Review

As seen from the solution map, the combination of products and partners, covers well beyond the majority of the categories. While the details within each category are important, this is an incredible amount of coverage available from one company.

The Product Portfolio

The following products are covered within this Professional Review and are interlaced with category related market information, that should be familiar to Capsolve subscribers, to provide context for hotel companies considering a purchase.

Content Distribution: IcePortal

This solution enables hotels, brands and chains to manage property content assets efficiently across their digital distribution channels.

Distribution Solutions: Shiji Distribution Solutions

A combination of features that facilitate hotel bookings across distribution channels such as: Voice, ECommerce, GDS, OTA, Corporate, Wholesale and Tour Operator.

Hotel Property Management System & Enterprise Solutions: Shiji Enterprise Platform

A clever combination of enterprise ready functionality, combined with a hotel property management system that provides power to either individual hotel locations or across a property portfolio, brand or chain.

Point of Sale: Infrasys

A robust POS with customization as a forethought to its design for the benefit of a restaurant of nearly any type or service level, including those affiliated with a hotel.

Golf Management & Spa Management: Concept Golf & Spa

Products that may be used for Golf Courses, Clubs, Spas and many other leisure activities whether they are individual businesses, multiple businesses combined in one facility or even those that are part of a hotel. This product combination also includes customer relationship and member management functionality shared across Golf, Spa and Hotel as needed.

Reputation Management: ReviewPro

A standard hotel operating tool to capture customer feedback and research, taking into account the local market. It provides features and automation to perform guest reviews, guest experience management, case management and a chatbot dialogue with guests.

Mobile Solutions, Digital Ordering Solutions: MyCheck

A multi-function tool delivering hotel check in and out, guest folio viewing, mobile restaurant ordering and payment solutions.

Payment Solutions: MyCheck & Shiji Payment Solutions

A cross-functional payment solution for businesses to accept orders and payments with the flexibility to handle numerous consumer payment types.

Capsolve Announces Enhanced Research Program and Industry Services

Hospitality software and technology buyers now have six free research reports in addition to Capsolve’s standard research.

Nokomis, FL 8/6/2020 – Capsolve, a leading provider of Research and Services, has released its first series of research reports as a complimentary resource to the industry. The reports include an overview of the software, services and equipment that exist within the Central Reservations, Sales & Catering, Revenue Management, COVID-19 Mitigation, Digital Ordering and Mobile categories. As part of Capsolve’s complete research program, inquiries may be fielded for nearly any category of interest, such as PMS, POS and the many others displayed in the Capsolve Industry Solution Maps.

View the Research

Since the beginning of the year, Capsolve has increased its research database of Vendors by more than 150 per month. The database now houses thousands of solutions for the benefit of its core industries and fuels evaluation and RFP cycles. The research supports multiple functions across organizations while guiding companies toward the most effective possibilities when solving for their desired capabilities.

This Research further enriches the value of Capsolve’s service-based offerings and propels new projects into action whether clients seek to simplify or improve a set of capabilities and business processes. These Planning and Implementation services are useful for Buyers and Vendors alike. Buyers, Consultants and Agencies may request Capsolve’s Professional Reviews for one or more solutions to facilitate evaluation and purchase decisions. Proactive Vendors are welcome to create this with Capsolve in advance to supplement their own marketing collateral. Buyers are also able to gain access to Capsolve’s roadmap planning services as well as have them coordinate various facets of project implementation as part of the client team.

Capsolve brings its research, planning and implementation expertise to project team participants at all levels within hotel, restaurant, vacation rental and golf industry companies. Whether Capsolve’s clients or their clients are doing the buying, Capsolve’s research helps assess potential courses of action and streamline project lifecycles while also creating a feasibility check for stakeholders.

Managing the trichotomy of making the most of resources, adapting one’s business and investing diligently in the future sums up the name of the game right now for many companies. Relying on Capsolve’s research or hiring its expertise ensures your executive team, owners and board members that the proper due diligence is performed when selecting vendors. “Capsolve’s research and services condense the time to evaluate solution paths all the while reducing risk and increasing project success”, stated Capsolve’s CEO, Tim Henthorn.

Category Essence: Mobile Solutions

Capsolve announces its Mobile Solutions research for Restaurants, Hotels, Vacation Rentals and Golf & Country Clubs. It analyzes a couple hundred of today’s mobile technologies to help these industries make choices about their mobility roadmap. This complimentary report provides an introduction to the solutions to consider when evaluating functionality to add now or in the future.

  • A summary of the overall solutions marketplace, and
  • Its place within the Marketing Technology Ecosystem
  • Current Trends influencing the category
  • The Core Capabilities provided by the researched solutions
  • The Styles and Strategies employed by Solution Providers within the market
  • Key marketing considerations for these products and services
  • Research encompasses: Guest Messaging, Digital Keys, Digital Menus, Online Ordering, Contactless Payment, Guest Marketing, Event Apps and more…