Capsolve’s Methodology

Who is Capsolve?

  • We track the whole service, software and technology marketplace of hospitality technology
  • We help hotel, vacation rental, restaurant and club owners, managers, employees and corporate personnel find the solutions they need, quickly and easily
  • We assist these companies in making quality investments in solutions supported by the proper due diligence

How we do this:

We reduce the risks associated with selecting and implementing technology by helping you navigate any or all of the following services.

Research

We study the marketplace of solutions and assess your business needs. This usually takes months to perform. Capsolve has already done this for you.

10%

Capsolve Services

Capsolve Research Notifications Subscription (Free)

Introductory Research Plan Subscription (See Pricing)

Talk with Capsolve to learn more about the Marketplace.


Identify

Understand the specific solutions that have relevance to your business, based on your found requirements.

20%

Capsolve Services

Custom List:
Receive a list of solutions designed around your request.


Evaluate

We document your project requirements, match you to the most viable solutions and perform the proper due diligence.

30%

Capsolve Services

Requirements Documentation:
Capsolve has a comprehensive set of common hotel requirements accounting for all functional areas, including the many amenities associated with the industry and the necessary interfaces.

Solution Evaluation:
We will evaluate the details of each solution to assist you in selecting your vendor(s) of choice.


Implement & Monitor

Choose a solution, properly resource your implementation team, complete the work and then monitor the system

100%

Capsolve Services

Project Management:
We provide services and partner with vendors to supplement any resource gaps you may have to ensure your project is well defined and completed on-time.

Implementation Coordination:
The expertise of all resources will combine to facilitate your project to reach a successful implementation.


Why Capsolve?

We monitor the global marketplace for solutions on a regular basis and match these solutions to your needs upon your request. The following is a sampling of the solution categories we cover. While we continuously add more research content for each category, we have only published certain categories. However, our research coverage extends across nearly all categories of interest for the industries we cover.


Solution Map Categories

Customer Relationship Management
Website Management
Data Sources
Property Management Systems
Call Accounting & WiFi
  • Call Accounting
  • WiFi System
  • WiFi Marketing
  • HSIA
  • Bandwidth Solutions
  • Network Management
Collaboration & Resource Management
Personalization Systems
  • Website Personalization
  • Email Personalization
  • Cookie-Based Personalization
  • Customer Experience
Operational Systems
  • Hotel PMS
  • Housekeeping
  • Work Order Management
  • Employee Communications
  • Labor Management
  • Procurement Systems
Partner Relationship Management
  • PRM
  • Vendor Management
Marketing Automation
  • Marketing Automation
  • Sales Enablement
  • Email Automation
  • Customer Experience
  • Customer Relationship Management
Analytics
  • Web Analytics
  • Social Analytics
  • Reputation Management
  • Business Intelligence
  • Artificial Intelligence
  • Machine Learning
  • Data Science
Email & Social Marketing
Central Reservation Systems
Sales & Catering / Event Management
Calendar Management
  • Calendar
  • Marketing Calendar
  • Team Calendar
  • Content Calendar
Market Research
Distribution Solutions

Sustainability
  • Community
  • Culture
  • Conservation
  • Health & Wellness
  • Repurpose & Recycle
  • Regeneration
  • Air
  • Water
  • Sanitation
  • Energy
  • Materials
  • LEED
Creative
Search Marketing
  • Pay Per Click
  • PPC Optimization
  • Search Engine Optimization
  • Listing Services
Loyalty Marketing
Channel Management
Revenue Management
Productivity
  • Office Productivity
  • No-Code Solutions
  • Remote & WFM Solutions
Transaction Management

Development Environments
  • No-Code Solutions
  • Low-Code Solutions
  • Coding Environments
Food Delivery Solutions
Marketing & Advertising

Data Management
Content Marketing
Identification & Security Systems

Casino Management
  • Casino Management
  • Loyalty Solutions
  • Play Tracking
  • Cage Management
  • Cash Management
  • Security Systems
  • Risk Management Solutions

Guest Room Management & IoT

Human Resources Management
  • Onboarding
  • Training Solutions
  • HRM
  • Labor Management
  • Time-Clock
  • Scheduling
  • Employee Management
  • Kiosk Solutions
Knowledge Management
  • Content
  • Collaboration
  • Community
  • Culture
Financial Management
  • Accounting
  • Owner Accounting
  • Financial Reporting
  • Blockchain
Governance & Risk Management
  • Financial
  • Operational
  • Cultural
  • Legislative
  • Economic