This privacy notice was updated December 1, 2021.

Definitions

Customer Information: All information about a Customer including Personal Information and Non-Personal Information.
Personal Information: First Name, Last Name, Email address and Phone number.
Non-Personal Information: All information received from a Customer that after it is anonymized, does not contain personally identifiable information.
Services: Any type of product or service provided by Company.

Information we collect about you

The information we gather about you based on our interactions may consist of personal information, company information and non-personal information. Financial information is not gathered or processed by Services, but rather are provided by a third party that claims to manage this information according to applicable law.

How we use information we collect

We use the information we collect and information submitted by you to provide Services to you, improve them, perform market research and perform analysis. We will not share information you disclose to us without your consent. We may aggregate data for use in non-published or published material. However, this data will not identify any individual party unless approved by you. Information we collect in any form may be shared with a third party in the context of us performing the aforementioned Services, Research or Analysis. Please note, information you provide to us may be processed on technology located outside your country of residence.

You may opt-out of email marketing, blogs postings and other marketing communications with us at any time by unsubscribing. This opt-out will not affect any Service related email communications or correspondence associated with your requests or purchases.

We enable you to control how selected information is used. For instance, you may modify information we have on file by contacting service@capsolve.com. You may also require that we delete any information of yours. We will adhere to this request within the required amount of time. Please note, this request may affect our ability to fulfill your product related requests or purchases.

When needed as part of a service you requested, you agree to provide accurate information to us.

We do not disclose your personal or other information with other companies or individuals unless one of the following applies:

We must share information to fulfill our Services.
We require processing by a third party to fulfill our Services.
We are required by law to disclose the information.

Information security

We take reasonable efforts to prevent unauthorized access, maintain accurate information and ensure the appropriate use of information. We have selected third party Services that claim to take reasonable efforts to prevent unauthorized access, maintain accurate information and ensure the appropriate use of information. However, no method of information transmission or storage is 100% effective at preventing unauthorized actions.

When this Privacy Policy applies

Our privacy notice applies to all of our Services. This policy does not apply to third parties or the services they provide to either us or you on our behalf. Furthermore, our policy does not apply to the information practices or processes these third parties have in place. Any Service you request from us may have its own privacy policy elements specific to the request.

Compliance and cooperation with regulatory authorities

If we are required to do so by law, we may disclose personal information about you. If we believe in good faith that it is necessary for us to disclose personal information to: i) comply with the law or legal process, ii) protect and defend our rights and property as a business, iii) protect against misuse of our Services or iv) protect the personal safety of our customers.

Visitors under 18 years of age may not use this site. To comply with COPPA, we do not knowingly collect or store information about children under the age of 13.

Language or Record

All legal documents, terms of service, privacy notices and cookie policies are written in American English. If any translation of any part of this website or Services comes under question, the original English version will prevail.