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Kiosks reemerged as an important technology investments for many businesses during the pandemic. They appear in lobbies and are sometimes shared with the mobile experience.
Classifications: (what is this?)
- Category Size: Medium
- Geographic Dispersion: Medium
- Requirements Complexity: Low
- Primary: Hotel, Restaurant
- Secondary: Spa, Golf
Our Market Summary is based on the solutions our research found across the globe and gives you a picture of the activity within the market for this category. You may login to your account near the top of this page to view this information. If you don’t have an account, you may receive access to this section and more by either joining our newsletter or subscribing to our paid research. You may review your access options here.
Capsolve’s Research on Kiosk Solutions includes:
- Solution Styles
- Core Capabilities of Solutions
- The Ecosystem of Solutions and
- Current Trends
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A Kiosk Solution (KS) consists of consumer or guest-facing technology, such as hardware or software, designed to address customer needs as it relates to services, goods or similar offerings from a business. These systems may be simple or complex in their scope of capabilities, providing solutions for customers in the area of Hotel Check-in and Check-out, Hotel Folio Access, Employee Safety, Booking Reservations, Selling Amenities, Restaurant Purchases, Food Vending, Parking, Directions, Weather and more.
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About this Report
This document details a review of the marketing information and capabilities associated with this category’s solutions and the surrounding technology ecosystem. It contains original content written by Capsolve to provide a perspective of current trends affecting one or more of the hotel, restaurant and golf & country clubs industries. The analysis covers a statistically significant portion of the previously defined category marketplace.
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