Category Essence: DOS – Restaurant Digital and Online Ordering Software

Capsolve unveils its Digital and Online Ordering Software Research for all Restaurants Types

Bradenton, FL – Capsolve announces its updated Digital & Online Ordering Software research.  This report analyzes the happenings in the DOS category of solutions for the benefit of all Restaurant types across all covered industries.  This category consists of vendors of various sizes and is classified as Large based on the number of companies it contains.  The research uncovers seven (7) styles of solution ranging from standard DOS solutions to Channel Management solutions connecting restaurants to multiple digital ordering marketplaces.

While many countries were represented by at least one vendor located within their borders, almost two-thirds were headquartered within the United States.  As a result, the dispersion across countries was found to be Low.  The United Kingdom, Canada, Australia and India made up the remaining countries in the top 5.

As it relates to buyers of Online Ordering Solutions, the needs most serviceable by the vendors’ software products include managing Orders, Menus and Payments, along with Mobility.  The report also highlights a comprehensive picture of the ecosystem of categories surrounding the DOS.  Capsolve defines the requirements complexity level of this category as Medium, but this category continues to change as a result of partnerships, consolidation and feature maturity.

Research Contents

• A summary of the overall Digital Ordering Solution marketplace, and
• Its place within the Marketing Technology Ecosystem
• The Core Capabilities provided by many solutions
• The Styles and Strategies employed by Solution Providers within the market
• Key marketing considerations for this software
• A glimpse into Current Trends influencing the DOS category
• Access to Interactive Tools