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Hospitality Property Management Systems (PMS) are key to hotels as they allow for the operational tasks to occur and handle guest interactions from pre-check-in to post stay.
Classifications: (what is this?)
- Category Size: Super
- Geographic Dispersion: High
- Requirements Complexity: Medium
Industries Covered:
- Hotel, Resort, Vacation Rental, Motel, Inn, B&B
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Capsolve’s Research on Hotel PMS Solutions includes:
- Solution Styles
- Core Capabilities of Solutions
- Sales & Marketing Considerations
- The Ecosystem of Solutions and
- Current Trends
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Definition
A Hotel Property Management System (Hotel PMS) consists of centralized software that manages reservations, rates and various operational tasks associated with managing the needs of the business and its guests. A Hotel PMS is often connected to multiple systems depending on the type of property and many other factors. As a result, it often plays a central role in the property’s technology infrastructure and may need to regularly communicate with these other systems.
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About this Report
This document details a review of the marketing information and capabilities associated with this category’s solutions and the surrounding technology ecosystem. It contains original content written by Capsolve to provide a perspective of current trends affecting one or more of the hotel, restaurant and golf & country clubs industries. The analysis covers a statistically significant portion of the previously defined category marketplace.
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